Our current economic times have brought on uncertainty, and we understand that you may be concerned about job security. Amidst this uncertainty, we believe you should live and lease in confidence. If you experience an involuntary loss of income during the term of your lease, CTL's Lease with Confidence Program provides you the opportunity to be released from your lease without penalty under certain conditions. Please review the information below for details about our Lease with Confidence Program.

That's the flexibility you deserve through CTL's
Lease with Confidence Program.

Who is eligible to participate?

The Lease with Confidence Program is available to new residents and existing residents who are renewing their lease. Residents who are currently in a lease are not eligible to participate. This program expires at the end of the lease term and does not carry over to future lease renewals.

What are the requirements?

1. A minimum of a 12 month lease must be signed.
2. The initial three months of rent payments and utility payments must be made on time.
3. The resident's account must be in good standing with a zero past due balance.
4. A 30 day written notice is required.
5. The involuntary layoff or involuntary loss of hours resulting in loss of income must occur after the new lease is signed.

What qualifies as an involuntary loss of income?

If you are employed, self employed or receive an alternative and verifiable source of income you may qualify based on one of the scenarios listed below.

1. Your normal work schedule and income has been involuntarily reduced by a minimum of 50% and the reduction will last for more than six weeks.
2. You have been involuntarily laid off or your income has been involuntarily terminated for a period of six weeks or longer and the termination is not the result of any action caused by you.
3. Your current employment location has completely closed or is relocating and you must transfer to a location at least 100 miles away in order to maintain employment with your current employer.

In a roommate situation, if one roommate experiences a loss of income, but the remaining roommate(s) meets our minimum income requirements, then the unit as a whole does not qualify to participate.

How do I verify an involuntary loss of income?

If you experience an involuntary loss of income, you'll be responsible for providing written documentation from your employer that verifies one of the three scenarios listed above. If you are self employed or receive an alternative source of income, your leasing office can provide you details regarding an acceptable form of documentation.

What fees are forgiven if I am released from my lease?

All early lease termination fees will be forgiven if you qualify. You will be responsible for rent through the notice period, any unpaid balances, cleaning charges, and any damages to the apartment at move-out.

To participate in the Lease with Confidence Program, please contact your leasing office.

 

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